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CRM TEST-CRM-009 UC: UC-CRM-007

View Contact Detail

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Test Steps

# Action Expected Result Screenshot Result
1
Navigate to company detail with contacts
Company page loads
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2
Click on contact name Jane Doe
Contact detail view opens
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3
Verify full name displayed
“Jane Doe” visible
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4
Verify title/role displayed
“CTO” visible
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5
Verify company link
Link to company is present and clickable
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6
Verify contact methods section
Email and Phone listed
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7
Verify preferred badge
Email shows “Preferred” indicator
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8
Verify activity history section
Activities involving contact shown
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Acceptance Criteria