ERR TEST-ERR-003 UC: UC-21.3

Concurrent Editing

Userback Reference: Loading...

Prerequisites

Role: Sales Rep

Email: s.wallace.test@circlemsp.com

Password: MyPassw0rd123!

# Action Expected Result Screenshot Result

Open Browser A and log in as Sales Rep (s.wallace.test@circlemsp.com / MyPassw0rd123!)

Sales Rep dashboard loads in Browser A

Open Browser B (different browser or incognito) and log in as Sales Manager (t.gentry.test@circlemsp.com / MyPassw0rd123!)

Sales Manager dashboard loads in Browser B

In both browsers, navigate to the same company detail page and open it for editing

Both users have the same company record open in edit mode simultaneously

In Browser A (Sales Rep), make a change to a field (e.g., update the phone number) and click Save

Save completes successfully in Browser A – the Sales Rep’s change is persisted

Verify the change from User A is saved by refreshing the page

The updated phone number is displayed after refresh

In Browser B (Sales Manager), make a different change to the same or another field and click Save

Save completes successfully in Browser B – the Sales Manager’s change is persisted (last write wins)

Verify User B’s change is now reflected and User A’s change is either preserved (different field) or overwritten (same field)

Last-write-wins behavior is confirmed – no error or conflict dialog is shown

Check the audit trail for this record and verify both changes are recorded with timestamps and user IDs

Audit trail shows both users’ edits with accurate timestamps and the correct user identity for each change