No Active Session
ERR TEST-ERR-004 UC: UC-21.4

Network Error During Save

Userback Reference: Loading...

Prerequisites

  • User has a record open for editing
  • Browser Developer Tools are available for simulating network failure

Test Credentials

Role: Sales Rep
Email: s.wallace.test@circlemsp.com
Password: MyPassw0rd123!

Test Steps

# Action Expected Result Screenshot Result
1
Log in as Sales Rep using the credentials above
Dashboard loads with Sales Rep scope
-
2
Navigate to a record (e.g., a company or opportunity) and open it for editing
Record detail page loads in edit mode
-
3
Make changes to one or more fields
Fields accept the new values
-
4
Open browser Developer Tools (F12) and go to the Network tab
Developer Tools Network panel is open
-
5
Set the network to Offline mode (or throttle to 0 kbps) to simulate network failure
Browser is now operating in offline mode
-
6
Click Save to attempt saving the changes
Save request fails due to network unavailability
-
7
Verify the system displays a toast notification or error message indicating the save failed
A visible error notification appears informing the user that the save could not complete
-
8
Verify the changes are NOT silently lost – the edited values remain in the form fields
Form fields still contain the user’s changes, allowing retry without re-entering data
-
9
Restore network connectivity (disable offline mode in Developer Tools) and retry the save
Save succeeds after network is restored – the changes are persisted
-

Acceptance Criteria

← Concurrent Editing